Frequently Asked Questions
Commonly asked questions are answered here through our Frequently asked questions.
There is a personal comfort zone for everyone.
Large Xen Pillow or Cushion – Large
Small Xen Pillow or Cushion – Small
- Neck size of 18” + or less select a large
- Neck size of 16” or less select a small
- Juniors and Kids select the small
- If you do not want the noise reduction feature use the small
- If you enjoy being cozy, snuggling/cuddling up, select the large
- Watching TV in bed use a Xen Pillow small or large
For most customers it is immediate. For others, it could take up to 2 to 5 days for your neck, shoulder, and body alignment to get used to a naturally contoured position that you were denied sleeping on with a regular pillow for years.
While laying on your back, slide the pillow onto your shoulders and tilt it up a little so that it tucks slightly more under the cervical area of your neck for additional comfort and support.
Turn (Flip over) the pillow over so the flat side is facing upward and gently move the side support cushions under your head to lift and take the weight directly off your shoulder.
While lying on your back with the cervical area under your neck, move both your arms around and above your head. Your shoulders will softly push the side supports toward your ears. This creates noise reduction within a meditation position. You are now inside the Xen Mode and “the Xen World”…enjoy.
Yes, you can order them online. There are many selections for every size pillow. You have the option to choose a cooler or warmer feel for your comfort. See our website as advertised. You can find many styles and options throughout the year, such as different themes for each season and characters for youths. Check back on our website not to miss the fun and cool styles.
The Xen Pillow with the non-removable cover is machine washable. Follow the instructions on the washing label.
The Xen Pillow (proprietary foam) has a core cover (cotton knit), wash on a short gentle cycle.
Squeeze any excess water from the pillow by hand.
Tumble Dry the Xen Pillow. Due to the different pillow sizes, drying time will vary.
The core pillow is a proprietary foam that is covered with a cotton knit fabric.
The pillow cases are made with cotton or polyester fabrics.
Xen Pillow products are offered online only.
Turn the pillow case so the back side is facing you. Then, squeeze the Xen Pillow side cushion support to fit inside the pillow case opening then slide the pillow case on. Repeat the same technique for the other side. Straighten out the pillow case to fit over the side cushion supports.
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